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Island Savings Credit Union Enhances Member Services With Fincentric’s i-Wealthview Banking™ System



Vancouver, BC — August 20, 2002 – Fincentric Corporation, a leading global provider of wealth management and next generation banking software, today announced that Island Savings Credit Union has completed its conversion to i-Wealthview Banking™, on schedule. Fincentric’s software system provides Island Savings with core banking capabilities, integrated delivery channels and real-time, online transaction processing.

Based in Duncan, BC, Island Savings is one of the ten largest credit unions in BC and is the largest Vancouver Island-based credit union, serving over 30,000 members and managing assets of over CAD $550 million. Island Savings has been providing personalized financial, investment and insurance advice, products and services to its members for over 50 years.

“We are extremely pleased with the implementation and deployment of our new core banking system from Fincentric,” says Island Savings Chief Executive Officer, Pam Marchant. “Working closely with our IT team, Fincentric has met its commitments in the transition of our enterprise system. In banking terms, the system was balanced to the dollar from day one. We had initially set aside at least two months for our staff to go through a learning curve and adjust to the new system. However, by the end of the first week on the new i-Wealthview system, the thoroughness of the product and its ease-of use has enabled us to immediately optimize the full functionality of the system.”

i-Wealthview Banking provides Island Savings with a complete front-to-back office banking solution that supports its many delivery channels such as branch, ATM, POS, IVR and Internet. The system has built-in Customer Value Management™ capabilities, allowing the credit union to evaluate its members’ accounts and pro-actively provide services based on knowledge of its member relationships.

Island Savings is one of three credit unions named as part of Fincentric’s Canadian Credit Union Conversion Project, recognized by the Canadian Information Processing Society (CIPS) as IT Project of the Year. In May 2002, CIPS presented Fincentric with the award of excellence for the three-phase, mission-critical implementation project.

“This is a mission critical deployment representing the back-bone of our credit union, and we’re proud to be a part of an award-winning IT project,” said Marchant. “We are especially looking forward to putting the i-Wealthview applications for Customer Value Management to use for retaining and growing our membership.”

Mike Cardiff, President and Chief Executive Officer of Fincentric Corporation, said, “Meeting and exceeding our customer’s expectations is something we always strive for. We’re pleased to play a part in Island Savings’ future growth as they continue to demonstrate leadership in the Canadian credit union community.”

About Fincentric
Fincentric Corporation is a leading global provider of enterprise wealth management and core banking software. Fincentric's i-Wealthview™ wealth management software products include 'next generation' core banking, Customer Value Management™, data aggregation, Internet and wireless financial portals and full multi-channel support. Its revolutionary Customer Value Management™ capabilities provide profitability and relationship analysis that allow financial institutions to recognize the value of each customer, and maximize their profitability. Fincentric products enable financial institutions to quickly deploy solutions for their converging financial service offerings, while also supporting capabilities for increasing customer profitability, customer acquisition, and retention. Fincentric has approximately 300 customers worldwide, and has strategic relationships with Microsoft, Compaq, and other international partners. For more information, visit Fincentric's home page at www.fincentric.com, or call (604) 278-6470.

Fincentric, i-Wealthview, i-Wealthview Banking and Customer Value Management (CVM) are trademarks of Fincentric Corporation.

Media Contacts:

Fincentric Corporation:
Shella Evangelista
Media & Analyst Communications Manager
Fincentric Corporation
Tel: (604) 214-5710