First Command Bank Selects Fincentric to Provide Global Services to U.S. Military Personnel
Vancouver, BC, February 11, 2004
– U.S.-based First Command Bank (FCB) has selected Fincentric
Corporation to provide comprehensive deposit, lending, and Internet
banking capabilities.
Fincentric’s Wealthview Banking™ system will
extend FCB’s ability to support their bank representatives
– plus more than 1,000 independent agents of First Command
Financial Planning, an international financial services company
that serves professional military families – in efficiently
servicing the growing number of mobile military and those located
in the United States.
“First Command Bank has long known the value
innovative technology plays in providing the best financial services
and products,” said David White, president of First Command
Bank. “That’s why we selected Wealthview Banking’s
flexible and open architecture design. Moving forward, First Command
will have a state-of-the-art banking platform to ensure that our
goal of providing outstanding personalized service is maintained.
Fincentric’s technology will no doubt give us the competitive
edge to strategically differentiate our financial services in the
marketplace.”
Wealthview Banking, based entirely on the Microsoft
platform, will allow FCB to experience low total cost of ownership
and quickly customize, assemble and distribute new banking products
based on market demands.
“Moreover, the system’s ease of use
will greatly support our bank personnel and our clients’ mobile
lifestyles,” White said.
Fincentric, a leading global provider of core
retail banking and customer value management software solutions,
is delivering more than a core bank processing solution. Along with
Wealthview Banking, FCB will be deploying Fincentric’s Wealthview
Enterprise Server™, Wealthview Service Portal™ and Wealthview
Personal Portal™ to integrate multiple data sources into a
single consolidated view of the customer.
“Fincentric’s solution provides us
the unprecedented ability to view complete and consolidated client
financial information,” White said. “With real-time
access to data, our bank representatives can respond more efficiently
with relevant products and services to help our clients pursue their
financial goals.”
“We are excited to deliver a low-cost, efficient
technology platform for First Command’s U.S. and international
banking operations, today and for their evolving future needs,”
said Alice Laberge, Fincentric’s president and chief executive
officer. “First Command Bank is a forward-thinking organization,
and with Fincentric’s customer-centric Wealthview Banking
system, they will move beyond the product-silo operations inherent
in many of today’s financial institutions. This modernization
will enable First Command Bank to focus on the customer and to operate
and compete more effectively.”
Fincentric won the prestigious contract against
other vendors, a win David White attributes to the system’s
real-time Internet functionality, flexibility and capability for
customization. First Command Bank used an RFP process and engaged
in a 10-month evaluation of four different core products involving
three different companies. About 10 bankers and eight information
technology staff members assisted in the evaluation.
About Fincentric’s Wealthview Banking
Wealthview Banking is a customer-centric, core retail banking system.
It offers comprehensive applications for deposits, payments and
consumer lending, with real-time 24x7 transaction processing and
integration across multiple delivery channels including branch,
ATM, telephone, Internet banking and wireless portals. With Wealthview
Banking, financial institutions can analyze the value of each customer,
formulate strategies to maximize their value and increase customer
retention. Designed for high performance and high availability,
Wealthview Banking meets the mission critical needs of small and
large financial institutions.
About First Command Bank
First Command Bank is a wholly owned subsidiary of First Command
Financial Services, Inc., an affiliate of First Command Financial
Planning, Inc. Founded in Fort Worth, Texas, in 1958, First Command
Financial Planning serves active duty and retired military members
and their dependents. Recommending a three-part, tailored program
of carefully selected insurance, adequate savings and consistent
investment, the company’s registered representatives encourage
more than 297,000 active duty and former military client families
to take a long-term disciplined approach to reducing debt and building
wealth and transferring it in an orderly way to heirs. First Command
Bank was established in 1997. It has grown to $450 million in assets
with an annual growth rate of 35 percent. The bank offers its 60,000
client families an array of financial products including loans,
deposits, trusts, credit cards, ATM and online banking.
About Fincentric Corporation
A private company founded in 1984, Fincentric is regarded as a pioneer
in the development of retail banking software for the global financial
services industry. Today, Fincentric’s Wealthview™ enterprise-wide
suite of integrated software applications are customizable, flexible
solutions that provide a single view of the customer. With Fincentric’s
proven solution financial institutions can demonstrate their competitive
strengths, develop deeper, more profitable customer relationships
and deliver personalized service and product offers. Through strategic
alliances with Microsoft, HP, Intel and other international partners,
many recognized financial institutions in over 25 countries use
Fincentric’s solutions. For more information, call 604.278.6470.
Media Contacts:
Fincentric Corporation:
Shella Evangelista
Media & Analyst Communications Manager
Fincentric Corporation
Tel: (604) 214-5710
First Command Bank
Mark Leach
Tel: 817.569.2419
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