Northern
Savings Credit Union Successfully Converts to Fincentric’s
Wealthview Banking
New System Enhances Service Levels for the Eighteenth
Largest Credit Union in B.C.
Vancouver, BC, November
30, 2004 – Fincentric Corporation, a leading
global provider of core retail banking and customer value management
software to financial institutions, announced today that Northern
Savings Credit Union has successfully converted to its new system,
Wealthview Banking™.
Fincentric provides Northern with retail
banking software to deliver loans, mortgages, chequing & savings
accounts, RRSP and RRIF products, as well as complementary tools
for insurance and financial planning services for its members. In
addition, Wealthview Banking provides high performance online transaction
processing and supports integrated delivery channels, such as branch,
Internet, ATM, and interactive voice response.
Fincentric's customer-centric retail banking system
complements Northern Savings' initiatives for enhancing service
levels for its members. "Our previous system lacked sales analysis
tools for our frontline and the capacity to track and measure high
value comprehensive member relationships. We wanted the ability
to deliver customized products that make sense in our unique marketplace,"
said Michael J. Tarr, CEO of Northern Savings Credit Union. "The
open architecture of the Fincentric system and its analytical capabilities
will improve the credit union's ability to be even more responsive
and innovative."
Northern Savings Credit Union offers a full array
of financial products and services to residents of Northwestern
British Columbia. The credit union has branches located in Prince
Rupert, Terrace, Masset and Queen Charlotte City, providing financial
services to more than 16,000 members while managing assets of $275
million (CAD). In addition, Northern Savings provides mortgages
and deposits through their wholesale division, Mortgage and Investment
Group (MIG) in Victoria, BC. Northern Savings Insurance, a wholly
owned subsidiary of Northern Savings, offers a complete line of
life, disability, auto, property, and business insurance services.
Northern Savings selected Fincentric by working
through CU Technical and Administrative Services Corp. (CUTASC),
an IT systems integrator in BC. Formed in 2002, CUTASC is owned
by Evergreen Savings Credit Union and Northern Savings Credit Union,
and provides technical and administrative services to several credit
unions in British Columbia.
"This successful implementation in partnership
with CUTASC is a significant milestone for Fincentric. We’re
thrilled to have Northern Savings Credit Union join the growing
Wealthview Banking customer base in Canada," said Alice Laberge,
president and CEO at Fincentric. "We are particularly pleased
that one of BC’s largest credit unions is utilizing our software
to greatly contribute to better member experiences and higher satisfaction
levels."
About Fincentric Corporation
Celebrating its 20th anniversary this year, Fincentric is a leading
provider of core retail banking and customer value management software
to the global financial services industry. Fincentric’s Wealthview™
family of integrated, customizable solutions provides a single consolidated
view of the customer—enabling financial institutions to leverage
customer knowledge to deliver personalized service and product offers,
and develop profitable customer relationships. Fincentric has strategic
alliances with Microsoft, Intel, HP, and other international partners
and supports financial institutions in over 25 countries. For more
information, call 604.278.6470.
Media Contacts:
Shella Evangelista
Tel: (604) 214-5710
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