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Professional Services

Count on us to find IT solutions for you


In the evolving world of banking systems technology, you face challenges with integration, authentication, data mining, performance, access and security and more.

Our Canadian Professional Services and Solutions team is ready to help you out. Led by industry expert David Drysdale, the Fincentric Professional Services and Solutions team will work with you to analyze, measure, and recommend enhancements in these areas:
  • Business Process
  • End-user Training
  • Application Changes
  • Partner Products
  • Operations Processes
Whatever your exact needs, we'll develop new ways for you to get more out of your core banking system and related products. Our team envisions and promotes business requirements that drive advancements in technology.

With the Fincentric Professional Services and Solutions team of experts at your side, you have an additional pool of resources to use when you need extra capacity or knowledge on your IT team. We can help you to:
  • Clean customer data across multiple systems
  • Develop a complete consolidated view of customer portfolios
  • Streamline overnight processing and take away the uncertainty of manual operating procedures
  • Pitch the next best cross-sell offer, across all your systems
  • Automate tasks with Event Driven notices that include new customer follow-up, term and loan renewals, account balance thresholds, welcome letters and more to save time and create cross-selling opportunities, and more.
We're here every step of the way, from implementation & integration to system enhancement and operational support, count on us to find the right solutions for you.
"Thanks ever so much for helping us get us the resources we needed to see us through our conversion, both pre- and post. This level of support speaks volumes about the personality and heart of an organization and its drive for excellence. It bodes well for the future of our renewed relationship. This is the equivalent of what a standing ovation would look like on paper."
Dana Dekker, Senior Vice-President,
Community Savings Credit Union